Privacy should be readable before it becomes legal.

This privacy policy explains how Dito may collect, use, store, and share personal information across the public website, mobile app, support conversations, and business or driver application flows.

This page is written as a launch-ready working draft for Dito and should receive final founder and legal review before public sign-off.

1. Scope

This policy applies to information collected through the Dito public website, the Dito mobile application, support enquiries, and business, driver, or verification review submissions. It covers people who browse the site, contact Dito, create an account, place or manage orders in the app, or apply to operate on the platform.

2. Information Dito may collect

Contact details such as name, email address, and support correspondence.
Account information such as login method, profile photo, saved meetup points, preferences, and order history.
Location information when a user gives permission inside the Dito app for meetup-point setup or delivery coordination.
Application and verification information such as business documents, driver licence images, selfies, or other evidence submitted for manual review.
Device and usage information that helps Dito secure the service, diagnose issues, and improve reliability.

3. How Dito may use information

To operate the app and website, support accounts, and respond to enquiries.
To review business, driver, verification, or profile-photo submissions.
To manage orders, support issues, receipts, and account settings in the mobile app.
To protect the service, investigate misuse, and maintain platform trust.
To send service-related updates, including submission notifications and account messages.

4. How Dito may share information

Dito does not describe this website as an advertising data product. Information may be shared only when needed to run the service, review applications, fulfil legal obligations, investigate abuse, or work with service providers that support hosting, communications, analytics, or compliance. If Dito later introduces additional integrations that materially change data sharing, this policy should be updated before those changes go live.

5. Retention

Dito keeps personal information for as long as it is reasonably needed for account operation, support handling, application review, fraud prevention, legal compliance, and record keeping. Account deletion requests are subject to the in-app grace period and any records Dito must retain for tax, fraud, contractual, or legal reasons.

6. Security

Dito uses practical security measures appropriate to the service, including controlled access to review tools and credential-protected systems. No online service can promise absolute security, so this section should be reviewed again before launch to ensure the final wording matches the production environment.

7. Your choices and rights

You may update certain account details inside the Dito app.
You may request account deletion through the in-app delete-account flow or by contacting Dito.
You may contact Dito to ask about access, correction, or other privacy questions.

8. Children

Dito is not intended for children to use independently. If Dito becomes aware that information has been collected from a child in a way that requires parental consent or removal, Dito should investigate and take appropriate action.

9. Changes to this policy

Dito may update this policy as the service develops, especially when launch configuration, payment providers, analytics tools, or legal obligations become more defined. The updated version should be posted on this page with a revised effective date once legal review is complete.

10. Contact

Privacy questions can be sent to legal@ditoislanddelivery.com.